C3RS — Identifying Safety Risks in Railroad Operations

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Confidentiality

Carrier employees observing a safety problem or experiencing a close call event can report the problem or event confidentially, using a close call reporting form.

What does confidentiality mean?

Confidentiality is the removal or deidentification of personal and carrier information from a close call report. In other words, the identity of the reporting employee or anyone mentioned in the report cannot be determined. This creates an environment where more information is likely to be disclosed.

Who protects confidential information?

The third party Bureau of Transportation Statistics (BTS) accepts, stores, processes, and analyzes confidential C3RS reports. BTS protects report information from unauthorized release.

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What kind of confidential information is NOT disclosed in safety reports?
  • Name of the employee submitting the close call report
  • Name of other employees mentioned in the close call report
  • Name of carrier involved in the close call
  • Location of the close call
  • Evidence and other information collected during a PRT report evaluation

To initiate a close call report, call C3RS at (866) 683-9265 or (888) LOV-C3RS

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